Returns & Exchanges
At NEO Sabers™, we want you to be completely satisfied with your purchase. If your item isn't the perfect fit, you can return or exchange eligible products within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Securely pack your items in their original packaging, ensuring all tags are attached and the products are in unworn, original condition.
Label and Ship
Print your prepaid shipping label provided by our portal and drop off the package at any authorized carrier location.
Receive Refund or Exchange
Once our quality control team inspects your return, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing